Manage Talk Announcements

Content Admins create and publish announcement posts to communicate important updates from your organization.

Announcements are pinned at the top of the feed in the What's happening section by default to help ensure they are not lost among more recent posts.

Note the following guidelines:

  • You can mark announcements as urgent and require a read receipt from users who read them. Posts are unpinned after the read receipt due date ends.
  • For read receipt announcements, you can export and download an .xlsx file to your system with information about the users who read (accepted) the announcement.
  • Add an expiry date if you want an announcement to expire on a certain day after it is published. Announcements can be published immediately or scheduled to publish later.
  • You create and manage announcements from the Content > Announcement page of the Talk Admin Dashboard.

To create and publish announcements

Note: You can also create an announcement post in the Talk desktop from the Apps page and add it to the feed.
  1. Go to the Content page and click Announcement. The Announcement panel shows a list of active and expired announcements.
  2. Click Create Announcement. The Create Announcement panel opens.
  3. To include an image in the announcement, click Add Image. A preview of the announcement displays on the right of the page.
    Note: Graphic files added to announcements have a maximum resolution restriction of 1080 x 720 pixels.
  4. Enter a Title and Description.
  5. (Optional) For When?, enter a date and time.
  6. (Optional) For Venue, enter a location, such as a conference room or street address.
  7. If you do not want the announcement to be available after a certain date, click Add Expiry Date and select a date. The post will be automatically deleted on this date.
  8. For Target, select one of the following:
    • To Everyone.
    • To Groups. Click the drop-down list and select one or more groups you want to see the announcement.
    • To Hyperfinds. Select one or more employee queries. Users associated with hyperfind criteria (mapped to the parent product) will see the announcement.
  9. For Attachments, click Add to include one or more documents in the post.
  10. By default, the announcement is made public to targeted users when you click Publish. To schedule the announcement to be posted later, click Schedule it for later, click the Schedule Date and Time field, and select a date and time. (Not available for hyperfind targets.)
  11. Select the following as needed (not available for hyperfind targets) :
    • Mark as urgent.
    • Require a read receipt. An Accept button will be included in the post. After the announcement is published, you can see which users have accepted the announcement. By default, the post will remain pinned in the feed for 15 Days. To keep it pinned longer, select 30 Days. After the limit is reached, the post will automatically unpin but still be visible in the feed.
    • Disable comments for this post.
  12. Click Publish.

To manage and delete announcements

You can view, edit, and delete announcements. You can also download a list of users who have read announcements with read receipts and include their name, email, and phone number.

Note: You can also delete an announcement in the Talk desktop from the Apps page.
  1. Go to the Content page and click Announcement. The Announcement panel shows a list of active and expired announcements.
  2. Select an announcement. If available, the number of users who have read (accepted) the announcement displays at the top. Click the Accepted User(s) drop-down list to see the list of users who have read the announcement. Even after an announcement expires, you can view the list of names.
  3. To edit the announcement, click Edit, update the details, and click Save.
  4. To remove the announcement, click Delete.
  5. If the announcement includes a read receipt, to download an.xlsx file with details of the users who read the announcement, do the following:
    1. Click Export Responses. At the top of the page a progress message and download button Cloud with downward arrow and a green spinning section that means file exports are in progress.display. When the export finishes, the download button shows the number of files that have been exported and are ready to download, for example, File download cloud icon, with three exported files ready to open.
    2. Click Download White cloud with a down arrow and outlined in blue means exported files are ready to download to your system.. The list of available exported files displays, the most recent exported file first.
    3. To download a file from the list, click Download White cloud with a down arrow and outlined in blue means exported files are ready to download to your system.. Exported file names are unique and include the date, hour, and second the file was exported along with the content type.