GTOR Document Attachment with DMP

Note: These business processes An organized flow of activities or tasks that achieves a business goal. An automated business process minimizes the amount of paperwork and manual tasks to complete that process by way of automatic actions, online forms, and automatically generated messages. belong to an extension model that is developed outside the normal release schedule to meet specific customer needs. To request one of these models, you must submit a Salesforce Service Request to UKG. After the model is delivered to your tenant, you can edit it to meet your needs.

Many organizations allow employees to submit absence requests using global time-off requests Request subtypes that employees use to request time off for vacation, illness or recovery, appointments, personal time, or other absences. Time-off requests can be configured to support many different employment scenarios. (GTOR). In some cases, supporting documentation is required to justify the absence request before it can be submitted for approval. The GTOR Document Attachment with Document Management Platform (DMP) extension offers a seamless user experience that provides document upload, retrieval, and review capabilities through the My Teams Documents workflow.

Native to UKG Pro Workforce Management and UKG Pro, the DMP is a storage platform best suited when only basic document storage is required. Each customer storage bucket automatically creates the first time that the workflow runs on the customer tenant.

GTOR Document Attachment with DMP primarily applies to use cases such as when an employee is required to upload a doctor certificate when requesting sick leave. While no scanning is performed on the uploaded document to verify whether it contains sensitive information, guardrails empower customers to handle local law restrictions, such as data privacy considerations for Europe. Guardrails include:

  • Disclaimer during document upload.

  • Disclaimer during absence request approval.

  • Document deletion from the DMP upon absence request refusal.

  • Ability to exclude specific locations or locations identified by a wildcard.

Available workflow options include:

  • Duration-based document justification — some absences need document justification, but only when the requested absence period exceeds a certain number of days.

  • Flanking public holiday document justification — to prevent exploitation for certain absence types, document justification is required when the absence date is adjacent to a public holiday, regardless of other settings.

  • Granular controlcustomers can optionally finetune whether restrictions, such as primary job or accrual profile, further limit when document justification is required. For example, different minimum durations can be based on the business unit (from the primary organization to a specific job) to which an employee belongs or an accrual profile assigned to an employee. Wildcard entries are supported in each case.

    The most restrictive model prevents the request from proceeding through the approval sequence Requests can be configured to require approval by a series of people. Example: A time-off request goes first to the manager, then to human resources, and finally to another supervisor. Each must approve the request. until the justification document is provided. Alternatively, requests can proceed through the approval sequence without documentation, however, manager follow-up is needed to verify whether the document is submitted.

  • Request routing — the workflow references the reviewer list selected in the approval settings assigned to the request subtype Classifications of schedule requests from employees. to route the request to the appropriate stakeholders. The reviewer override option in the request subtype allows the use of a different reviewer list when the request is made by specific employees. Symbolic purpose and override reviewer list must be configured in the employee’s People Information record to use this feature.

Document access in the DMP is controlled based on persona:

Employee: After the workflow confirms the existence of an employee license, the employee user is given access to view and delete their own uploaded documents.

Manager: The workflow next checks for the existence of a manager license. Manager users are not only granted access to their own uploaded documents, but to those uploaded by employees who belong to their employee group and for whom they were a stakeholder during the approval process. Some absence requests, such as long-term sickness requests which are routed directly to the Human Resources (HR) administrator, are excluded from review and access by the manager.

Document Administrator: When the workflow finds a manager role assignment in a manager’s People Information record, access is granted to all documents for employees in the manager’s employees group. This access is granted regardless of whether the manager was a stakeholder during the approval process. The Document Administrator persona is primarily designated for HR users who require access to all documents for every employee.