Manage Talk Polls

Create polls that display in the Feed to help engage users and request their feedback.

Content Admins configure polls to include questions that allow users to select one option or multiple options. Users can add their comments (if enabled) and respond to coworkers, making way for engaging discussions. Export and download an .xlsx file to your system with information about the users who took the poll and their responses.

After a poll is published, view its status including the list of users who submitted answers and see which questions had the most responses.

Note the following guidelines:

  • You add and manage polls from the Content > Poll page of the Talk Admin Dashboard. Add and delete polls from the Apps page of the Talk desktop.
  • From the Talk desktop, you can pin poll posts to the top of the feed to help ensure users see and react to the poll.
  • The Poll app must be deployed before you can create polls.

To create and publish polls

Note: You can also create a Poll post in the Talk desktop and add it to the Feed.
  1. In the Talk Admin Dashboard, go to the Content page and click Poll. The Poll panel shows a list of all active and expired polls.
  2. Click Create Poll.
  3. Enter a poll Title and Description. A preview of the poll displays on the right of the page.
  4. For Option Type, select one of the following:
    • Single Choice. Users can only select one answer.
    • Multiple Choice. Users can select more than one answer.
  5. For Options, enter text for the options to include in the poll. These are the answers users select to respond to the poll. Click Add Option for each additional option you want to include.
  6. To include an image for the poll, click Add Image.
  7. Click the End Date field and select the date you want the poll to expire.
  8. For Target, select one of the following:
    • To Everyone(the default)
    • To Groups. Click the drop-down list and select one or more groups you want to access the poll.
  9. (Optional) Select Disable comments for this post.
  10. Click Create.

To manage and delete polls

From the Talk Admin Dashboard you review poll status, see poll results, and delete polls. You can also download a list of users who responded to the poll and their email, phone number, and poll responses.

Note: You can also delete a poll in the Talk desktop from the Apps page.
  1. Go to the Content page and click Poll. The Poll panel shows a list of all active and expired polls.
  2. Select a poll.
  3. To see the names of users who took the poll, click the Participants User(s) drop-down list to see the list of users who responded to the poll. Even after a poll expires, you can view the list of names.
  4. To see how people voted, click Show Result. Click Hide Result to hide the responses.
  5. To remove the poll, click Delete.
  6. To download an .xlsx file with details of the users who submitted answers to the poll, do the following:
    1. Click Export Responses. At the top of the page a progress message and download button Cloud with downward arrow and a green spinning section that means file exports are in progress.display. When the export finishes, the download button shows the number of files that have been exported and are ready to download, for example, File download cloud icon, with three exported files ready to open.
    2. Click Download White cloud with a down arrow and outlined in blue means exported files are ready to download to your system.. The list of available exported files displays, the most recent exported file first.
    3. To download a file from the list, click Download White cloud with a down arrow and outlined in blue means exported files are ready to download to your system.. Exported file names are unique and include the date, hour, and second the file was exported along with the content type.