Contract Shift Swap

Note: This business process An organized flow of activities or tasks that achieves a business goal. An automated business process minimizes the amount of paperwork and manual tasks to complete that process by way of automatic actions, online forms, and automatically generated messages. is an extension model that is developed outside the normal release schedule to meet specific customer needs. To request one of these models, you must submit a Salesforce Service Request to UKG. After the model is delivered to your tenant, you can edit it to meet your needs.

The Contract Shift Swap workflow eliminates required manual intervention by swapping the contract shift when employees use Employee Self-Service to swap a scheduled shift.

Employees can have two shifts in the Schedule Planner:

The standard shift swap functionality in UKG Pro Workforce Management allows the exchange of a scheduled shift between two employees. When the scheduled shift is inherited from a contract schedule, the contract shift is not part of the swap, and remains in place. As a result, overtime calculations that are dependent upon the contract shift amount can be incorrect.

This workflow extension, which is hooked into the Shift Swap Framework, initiates three actions upon request approval:

Configuring the optional actions allows organizations to continue calculating overtime using paycodes A category of time or money that employees earn, for example, Regular Hours, Bonus, or Sick. that define overtime thresholds or schedule tags.

Business process conditions that must be met for the workflow to produce expected results include: